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Compliance Training for Your Home Care Franchisees

New York -- June 07, 2024

9 Types of Compliance Training for Employees (+Challenges) | Whatfix

One of the most crucial elements of the home care industry is compliance with Department of Health regulations. Compliance regulations are evolving, and it is up to the franchise to stay up to date with the changes. The Department of Health audits are also vital processes that will ensure that the agency is compliant. This will help keep the agency running, and provide the best care to their patients. With the home care franchises, it is important for them to receive training in order to stay running and maintain the high standards of the franchise. 


There are a few reasons why compliance training is vital for any home care agency:


Patient Safety: Making sure that the home care agency owners are cmpliant is a key factor to ensuring patient safety, long term care benefits, and preventing any further issues. 


Quality of Care: Home care agency owners can understand the standards set by both the franchise and DOH to make sure that the patient is receiving the best care. This includes medicine administration, patient handling, and other important factors within home care. 


Legal and Regulatory Compliance: Compliance training helps home care agencies and their staff understand and adhere to these legal and regulatory requirements, which may include topics such as patient privacy (HIPAA), patient rights, documentation, and reporting obligations.


Risk Mitigation:. Compliance training helps mitigate the risk of legal liabilities, financial penalties, and reputational damage by ensuring that workers are aware of and follow proper protocols, reducing the likelihood of errors, omissions, or violations.


Staff Competency: Compliance training serves as an ongoing educational resource for home care workers, keeping them up-to-date with the latest industry standards, regulations, and best practices. This ensures that staff maintain the necessary knowledge and skills to provide competent and safe care to patients in their homes.


Continuity of Care: Compliance training helps ensure consistency in the delivery of care even when receiving care from multiple caregivers, as all staff members are trained to follow the same protocols and standards, promoting continuity and reducing the risk of lapses or inconsistencies in care.


How Carecenta can help


Carecents can control the DOH compliance for each individual franchisee. This can be done through the InService training features, regular compliance checks, and through compatibility with insurance and federal systems for billing and reporting. Within the Carecenta system, any issues are flagged and triggered within the coding. This means that coordinators and other home care staff can quickly see any potential triggers or noncompliant events. The staff member can be quick to correct it or investigate in order to maintain compliance. Carecenta ia dedicated to ensuring a premium standard of care and as such compliance is of the highest priority.