New York -- January 14, 2020
Comments: Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements. The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta's sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.
Pros: I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.
Cons: Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.
Recommendations to other buyers: Make sure all your employees devoted at least 4 hours to the training. I didn't and spent a lot of time afterwards.