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Real training and live support from people who understand home care operations.

Support is part of the Carecenta product experience. Agencies get training, implementation guidance, live phone support, and ongoing customer success from people who understand long-term care operations.

Live person support over the phone.

Carecenta gives agencies access to real people who understand scheduling, billing, EVV, payroll, compliance, and the day-to-day pressure of running care operations.

Administrator training

Coordinator training

Billing and claims guidance

EVV workflow help

Payroll and reporting support

Ongoing customer success

Implementation

Help with setup, configuration, workflows, users, data, and go-live readiness.

Training

Role-based training for admins, coordinators, billing, payroll, HR, and caregivers.

Ongoing support

Continued assistance after launch for reports, EVV, billing, authorizations, and operations.