Application environment
Connected access across office, field, client and reporting workflows.
The Carecenta environment supports office users, mobile users, home users and customer access through an application structure that connects the internet, switches, routers, IPSec gateways, firewalls, dedicated servers, cloud storage, IVR telephony servers, EVV sign-in/sign-out lines, monitoring, administrative consoles, account management and reporting.
This matters because care operations are not limited to one screen or one department. Scheduling, EVV, billing, payroll, compliance, reporting and portals all need a shared operational backbone.
Reliability practices
- Dedicated application and database environment planning.
- Cloud storage and hosted server architecture.
- Monitoring of data security, integrity, access and performance.
- Administrative tools for reporting and account management.
- EVV telephony components for sign-in/sign-out workflows.