▣ Enterprise home care management software

Easy to use. Deeply functional. Enterprise grade.

Run scheduling, EVV, authorizations, electronic billing, payroll, reporting, patient portals, and embedded payments from one connected Carecenta platform.

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In business since May 2013★★★★★ 4.5 review rating styleLive person phone support

Best Ease of Use Capterra Shortlist 2026

Capterra Shortlist Software Advice Front Runners 2026

Front Runners

Smiling home care nurse using Carecenta on a laptop while caring for an elderly patient

Billing status

835

Automated reconciliation

EVV ready

87,243

Verified visits today

Payments

ACH + Card

Patient portal collections

Trusted by home care and long-term care teams since May 2013.

★★★★★Capterra · Software Advice · GetApp · Google Reviews

Recognized by software buyers

Rated, reviewed, and recognized across leading software marketplaces.

Carecenta is reviewed and recognized by real software buyers, giving agencies confidence before they ever schedule a demo.

Solutions

Choose the workflow that matches your business.

Carecenta adapts to the way your organization operates—home care, billing, HR, payments, and field coordination all connect through one platform.

🏠 Home care agencies

Run scheduling, EVV, billing, payroll, and compliance from one place.

For agencies that need a complete operating system for coordinators, caregivers, billing teams, and owners.

Weekly scheduleEVV-ready visits and exceptions

💳 Carecenta Payments

Collect patient balances with secure invoice links, cards, and ACH.

Turn the patient portal into a controlled payment channel connected to invoices and reconciliation.

Patient portal paymentsSaved methods, cards, and ACH

🧾 Billing teams

Move from authorization to electronic claim to 835 reconciliation.

Support Medicaid, MCOs, insurance, private pay, clearinghouses, and payer-specific workflows.

Client billing and authorization screenshot

Revenue cycleAuthorizations, claims, A/R

👥 HR and compliance

Keep employee documents, requirements, and expirations visible.

Give HR managers and administrators a clearer view of caregiver readiness and compliance risk.

Employee complianceDocuments, status, alerts

📍 Availability and matching

Find caregivers by availability, location, shift, and case needs.

Use schedule data and location context to help coordinators fill cases faster.

Smart matchingLocation and shift visibility

One connected platform

From intake to payment, Carecenta keeps the entire workflow connected.

One shared system for administrators, coordinators, caregivers, billing teams, payroll teams, and executives.

Intake

Client, payer, authorization, and care details.

Schedule

Match caregivers, services, availability, and locations.

Verify EVV

Track clock-ins, attendance, and exceptions.

Bill

Convert approved visits into clean claims.

Reconcile

Import 835 files and match payments.

Payroll

Turn verified visits into payroll-ready records.

Report

Monitor operations, A/R, and compliance.

Core features

Simple for staff. Sophisticated for complex agencies.

Carecenta combines day-to-day usability with the depth needed for multi-payer, multi-office, compliance-heavy operations.

📅

Scheduling

Recurring schedules, caregiver matching, availability search, conflict visibility, and schedule exceptions.

📍

EVV

Visit verification, attendance monitoring, exceptions, and billing readiness.

💳

Billing & Claims

Electronic billing, authorizations, payer workflows, clearinghouse connectivity, and 835 reconciliation.

👥

HR Compliance

Employee records, credentials, expirations, training requirements, and audit-ready files.

Billing & electronic claims

Authorizations, claims, 835 files, and A/R in one billing workflow.

Bill Medicaid, MCOs, insurance, private pay, and contracts with clearinghouse/payer workflows and automated 835 reconciliation.

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Carecenta billing and authorizations screenshot

Home care agency workflow

A cleaner visual path from new case to verified care and paid claim.

Carecenta follows the operational path your team manages every day: intake, authorization, scheduling, EVV, billing, reconciliation, payroll, and reporting.

TriggerReferral, new client, or authorization update starts the workflow.

1Client intake created

Demographics, payer, coordinator, care needs, and required services.

2Authorization checked

Service type, units, dates, payer rules, and billing limits.

AI actionSuggest next best action, missing setup items, and case-handling steps.

3Suggestive scheduling

Recommend caregivers based on availability, distance, credentials, and case requirements.

4EVV and attendance

Track clock-in/out, exceptions, missed visits, and verification status.

5Billing and 835 reconciliation

Create claims, post remittance, identify denials, and update A/R.

NotificationsKeep coordinators, caregivers, billing, and HR aligned with conditional alerts.

Coming in 2026: AI assistance for daily agency work.Personal AI assistants for case coordinators, administrators, and HR managers to reduce workload and streamline case handling.

▣ Carecenta Payments

Take payments. Get paid faster. Stay in control.

Turn the patient portal into a direct payment channel for cards and bank ACH.

Explore Payments →Request Demo

Carecenta patient portal payments screenshot

Coming in 2026

AI-based suggestive scheduling, management, training, and knowledge-base assistance.

Practical AI for healthcare operations: helping case coordinators, administrators, billing teams, and HR managers reduce repetitive work and handle cases faster.

Personal AI assistant for coordinators and administrators

AI can suggest next steps, summarize case activity, and guide staff through scheduling, EVV exceptions, documentation, authorizations, and billing readiness.

Knowledge base and training inside the workflow

Staff will be able to ask Carecenta how to complete a task and receive role-specific answers based on approved Carecenta training content.

Training, support, and customer success

Software is only as good as the support behind it.

Carecenta combines powerful software with real training and live support from people who understand scheduling, EVV, authorizations, billing, payroll, and home care operations.

Live person support over the phone.

When your agency has an urgent operational or billing question, Carecenta gives you access to real people—not just ticket queues or chat-only support.

Administrator training

Billing and claims guidance

EVV workflow help

Payroll and reporting support

Implementation assistance

Ongoing customer success

Customer proof

Top-ranked service, strong reviews, and real operational depth.

Agencies choose Carecenta for its practical workflow depth, fast adoption, responsive support, and ability to bring scheduling, EVV, billing, payroll, reporting, and payments together.

Best Ease of Use★★★★★

Front Runners★★★★★

Most Recommended★★★★★

😊

★★★★★

Carecenta customers consistently highlight responsive support, easy adoption, and strong operational tools.

Verified review theme · Customer service

Build a price estimate around your agency size and modules.

Estimate Carecenta pricing based on business type, clients/patients, office users, employees, modules, payments, and implementation needs.

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